Samsung Life Insurance and Inka Financial Services Join Hands for Consumer Protection
Samsung Life Insurance announced on November 3 that it had signed a Financial Consumer Protection Business Agreement (MOU) with Inka Financial Services at its headquarters in Seocho-gu on October 31.
This agreement was initiated based on a shared understanding between the two companies to enhance financial consumer protection and strengthen the internal control standards of corporate insurance agencies (GAs).
Established in 1999, Inka Financial Services is a major GA with approximately 19,000 consultants operating nationwide. The company is pursuing various innovations to establish a customer-centric sales culture.
On the 31st of last month, Samsung Life Insurance and Inka Financial Services signed a 'Financial Consumer Protection Business Agreement (MOU)'. Samsung Life Insurance
View original imageThe signing ceremony was attended by Park Haegwan, Head of Strategic Sales at Samsung Life Insurance, and Kim Taeyeol, Vice President of Inka Financial Services, among others. The two companies discussed practical cooperation measures related to financial consumer protection.
Through this agreement, the two companies will cooperate in areas such as internal control and self-inspection work to reduce risks related to consignment and entrusted business, complaint handling and prevention activities for financial consumer protection, and personal information protection and management. They also plan to actively pursue joint tasks necessary for financial consumer protection in the future.
Starting with Global Financial Sales in July, Samsung Life Insurance has successively signed agreements with major GAs including GA Korea, Youngjin Asset, and Doha Management Consulting in October. This month, collaborations are also planned with Korea Insurance Finance and The Best Financial Service.
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A Samsung Life Insurance representative stated, "We will work to establish a culture of financial consumer protection through win-win cooperation with GAs," adding, "We will continue to do our best to promote a sound market order and enhance consumer trust."
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