Lee Sunhoon of Shinhan Investment Corp.: "The Core of Corporate Survival Is the Customer" ... Holds Customer Meeting

Lee Sunhoon, CEO of Shinhan Investment Corp., met with customers to listen to their opinions. This move is part of Shinhan Financial Group Chairman Jin Okdong's initiative to enhance customer convenience.

Shinhan Investment Corp. announced on August 7 that it held a 'Customer Invitation Meeting' at its headquarters on August 5. A total of eight customers attended the meeting, including power users of the Shinhan SOL Securities app and members of the customer advisory group.

During the event, Shinhan Investment Corp. demonstrated its key innovation initiatives aimed at improving customer convenience, such as the 'AI PB Service' and the 'Customer Feedback Platform.' Attendees also discussed inconveniences experienced while using the app and suggested possible improvements. Opinions were also exchanged on how to enhance customer convenience in areas such as overseas stock services and improvements to the MTS and HTS platforms. Some customers expressed their appreciation for their assigned private bankers.

CEO Lee Sunhoon stated, "This meeting reaffirmed that the core of a company's survival and growth is the 'customer.' Going forward, we will continue to listen to our customers' valuable feedback and pursue innovations in convenience that customers can truly experience."

This content was produced with the assistance of AI translation services.