Ulju-gun Implements Civil Complaint Specialist Counselor System to Resolve Residents' Inconveniences

Ulsan Ulju-gun will implement the 'Civil Service Specialist Counselor System' starting from the 4th to improve civil service administration and provide convenience to civil petitioners.

The Civil Service Specialist Counselor System hires experts with abundant administrative knowledge and experience as counselors to provide professional consultation on complex and grievance-related civil petitions.

Last month, Ulju-gun prepared for the implementation by setting up a consultation desk on the first floor of the main building's civil service office and selecting counselors with administrative experience and qualifications.

The main roles of the Civil Service Specialist Counselors include △ consultation and guidance on complex civil petitions △ support for civil petitions involving multiple departments and numerous people.

After consulting with the petitioner, the counselor will identify the responsible department and person in charge, and guide the petitioner through the overall civil petition processing procedures and required documents, aiming to eliminate the inconvenience of visiting multiple departments.

An official from Ulju-gun stated, “We hope that through the Civil Service Specialist Counselor System, petitioners can resolve complex and difficult civil petitions easily and conveniently,” and added, “We will continue to make greater efforts to provide proactive administrative services to enhance the convenience of Ulju-gun residents.”

Ulju County Office.

This content was produced with the assistance of AI translation services.