Ilshim Lee of Dongnam Institute of Radiological & Medical Sciences Receives Appreciation Plaque from National Health Insurance Service Chairman
Faithfully Upholding the Purpose of the Special Calculation System
Accurate and Kind Service as a "Problem Solver for Medical Expenses" for Patients with Severe Illnesses
Ilshim Lee, a staff member of the Administration Team at the Dongnam Institute of Radiological & Medical Sciences (Director Lee Chang-hoon), received a Chairman's Commendation Plaque from the National Health Insurance Service.
Since 2021, Ilshim Lee has been in charge of the Special Calculation System, actively and accurately handling tasks to ensure that patients with severe illnesses can focus solely on treatment without worrying about medical expenses, thereby contributing to the development of the health insurance system.
The Special Calculation System is a program that reduces the patient's health insurance co-payment for specific diseases requiring long-term treatment and involving high medical costs, such as cancer, rare diseases, and severe intractable diseases. Given that the Dongnam Institute of Radiological & Medical Sciences operates as a cancer center, many patients visiting the hospital are diagnosed with severe illnesses (cancer).
Mr. Lee quickly identified patients' severe conditions and registered approximately 15,000 cases of Special Calculation data with the National Health Insurance Service over four years, helping patients receive tangible benefits. Additionally, through follow-up management, he contributed to timely delivery of medical services to patients in need by promptly updating the primary diagnosis when the primary site of previously undetected cancer was found, in line with the purpose of the Special Calculation System.
In particular, his excellent communication skills allowed him to understand patients' difficulties and easily explain necessary parts of the application process, assisting with document preparation and complex procedures, thereby building trust with patients.
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Ilshim Lee said, “I feel great pride and responsibility in knowing that my work can indirectly help those who are fighting a long battle with severe illnesses. I will support patients with a family-like heart so that they can focus on treatment and return to their daily lives.”
From the left, employee Ilshim Lee and Changhoon Lee, Director of the Dongnam Regional Radiation Medical Center. Provided by Dongnam Regional Radiation Medical Center
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