Hwaseong-si Introduces AI Technology to Suicide Prevention Mayor Hotline

Final Report Meeting Held for the Design Service of the 'Hwaseong-type Mental Health Platform'

Hwaseong City in Gyeonggi Province announced on the 16th that it held the final report meeting for the design service of the 'Hwaseong-type Mental Health Platform' based on generative artificial intelligence (AI) on the 15th at the 4th Nurim Lecture Room on the 3rd floor of the Modunurim Center.

At the final report meeting for the design service of the Hwaseong-type Mental Health Platform held on the 15th, attendees are discussing key issues. Provided by Hwaseong City

At the report meeting, the results of big data analysis on the internal and external environment of the suicide prevention market hotline operation were presented, along with improvement plans for work processes and application systems based on these results, and a design proposal for the Hwaseong-type Mental Health Platform utilizing generative AI.

Earlier, the city signed a design service contract for the Hwaseong-type Mental Health Platform with Korea IT Consulting Co., Ltd. in August last year, and held kickoff and interim report meetings in September and December of the same year. The city plans to complete the design service by the end of this month following this final report meeting.

Gwak Maehun, head of Hwaseong City Western Public Health Center, stated, "This design service has become an opportunity to successfully introduce AI technology into the suicide prevention market hotline," adding, "It will improve difficulties experienced during the existing hotline operation process and serve as a major turning point in establishing a customized 24/7 mental health management infrastructure unique to Hwaseong City."

The city intends to efficiently support suicide prevention and mental health management through the AI-based platform developed via the design service.

This content was produced with the assistance of AI translation services.