Partial Loss Confirmed for Game Companies in Maple Probability False Advertising Lawsuit…Nexon "Committed to Restoring Trust"

Regarding the Supreme Court's final ruling that users who suffered damages due to false notification of paid item probabilities must be refunded a portion of their purchase amount, Nexon has stated that it will do its best to restore trust.

The Supreme Court's 3rd Division (Presiding Justice Oh Seok-jun) finalized on the 28th the second-instance ruling ordering Nexon Korea to refund 5% of the purchase amount in a sales price return lawsuit filed by a MapleStory user against Nexon. The Supreme Court dismissed the appeal, stating, "The defendant's (Nexon) grounds for appeal cannot be considered valid reasons under the Small Claims Procedure Act."

In response, a Nexon official said, "We have accepted the collective dispute resolution proposal from the Consumer Agency in similar cases and are also compensating users who did not apply for dispute resolution," adding, "We will continue to do our best to restore users' trust and provide better game services."

This case began in 2021 when it was revealed that Nexon had indicated a lower probability for enhancing equipment items using the paid probability-based item 'Cube' than the actual probability. Subsequently, MapleStory user Kim Junsung filed a sales price return lawsuit against Nexon, demanding a refund of 11 million KRW.

The first trial court ruled in favor of the defendant. However, the Suwon District Court's second trial ruled partially in favor of the plaintiff, ordering Nexon to refund approximately 570,000 KRW, about 5% of the claimed amount. Nexon appealed to the Supreme Court.

The appeal did not address the legal principles related to the transaction between Nexon and Mr. Kim. However, this became the first case confirmed by the Supreme Court among lawsuits filed by game users against game companies regarding manipulation controversies of probability-based items.

This content was produced with the assistance of AI translation services.