Electric Vehicle Battery Issues Will Be Notified to Owners via Text Message

Kia announced that starting from the 21st, it will operate a service that notifies electric vehicle owners of battery abnormal signs via text messages. This feature has been available in Hyundai and Genesis electric vehicles, and now it has been applied to Kia electric vehicles as well.

The Battery Management System (BMS) detects abnormal signs such as temperature and performs necessary safety controls. Depending on the level of risk, it sends messages to customers to guide them for inspection at service centers or emergency dispatch.

Kia Electric Compact SUV EV3
Photo by Yonhap News

Considering customers' concerns due to recent electric vehicle fires, Kia has started a safety inspection service including high-voltage battery status diagnosis. Customers can get free inspections on nine items including battery status, water cooling system, and fault diagnosis. The service is available at nationwide service networks, and battery replacement is possible if there is a problem.

Electric vehicle customers can receive the Members Basic Inspection (regular inspection) once a year up to the 8th year after purchasing a new car, during which the high-voltage battery performance status is checked and a diagnostic report is provided. Since there are many concerns about road shocks such as speed bumps, the condition of the vehicle’s battery case will also be checked and notified during the basic inspection.

Meanwhile, Kia plans to apply the latest BMS monitoring technology to all models early. The technology that detects instantaneous and micro short circuits has recently been applied to new cars, and a software update tool has been developed to apply it sequentially to existing sold electric vehicles by the end of the year.

This content was produced with the assistance of AI translation services.