Administrative Support Headquarters Shows Visible Results... 95% Satisfaction

Expanded Task Transfers and Close Support Including Document Reduction

The Busan Metropolitan Office of Education is taking steps to significantly reduce the workload of school staff by expanding the scope of tasks transferred to the School Administrative Support Center and reducing official documents.


In January, the Office of Education launched the nation’s first dedicated school support organization, the “School Administrative Support Center.”


With the slogan “Schools for students! The School Administrative Support Center for school staff!”, the center has closely supported tasks such as recruitment for contract teachers in three areas?Neulbom School Operation Support, School Recruitment Support, and School Administration Support Schools?as well as joint field trip inspections and more.


The Office of Education has formed a “School Common Administrative Task Discovery Council” consisting of 85 field experts, including principals, vice principals, administrative managers, and staff capable of analyzing and supporting on-site tasks.


This council finalized “School Administrative Support Center Ver 2.0,” a new set of tasks to be additionally transferred to the center, after gathering field opinions, holding discussions with the Teacher Workload Reduction Task Force, reviewing department-specific tasks, and conducting task selection meetings.


The additional tasks to be transferred include: support for hiring security guards, cleaning staff, and school vehicle safety assistants; operation of a field trip specialized support team; school uniform inspections; support for outsourced meal contracts; matching for survival swimming education providers; and comprehensive cleaning of heating and cooling systems, among a total of ten new tasks.


The Office of Education expects that, through these measures, the School Administrative Support Center will take over repetitive and burdensome administrative tasks, greatly reducing the workload for schools.


It was also found that on-site school staff gave high satisfaction ratings for the center’s operation and task support.


According to the “2024 First Half Policy Monitoring” survey conducted by the Busan Office of Education from May 14 to 21 with 5,768 school staff, satisfaction with the establishment and operation of the School Administrative Support Center was 75.1%.


Among the 1,085 staff members who had received support from the center, satisfaction with workload reduction and task support for each transferred task was reported at 93% and 95%, respectively.


The Office of Education has also made continuous efforts to reduce and improve the quality of official documents. This year, various policies have been implemented to reduce document issuance, including appointing department heads as official document managers, distributing a self-developed document management program, and ongoing monitoring of official documents.


As a result, by June this year, the volume of official documents sent to schools from education offices and affiliated institutions decreased by 1.96% compared to last year.



Busan Metropolitan Office of Education Superintendent Ha Yunsoo said, “The School Administrative Support Center has become an indispensable support force for reducing the workload in the education field,” adding, “The Office of Education will continue to identify tasks for transfer and reduce official documents so that schools can fully focus on student education.”

Busan Metropolitan Office of Education.

Busan Metropolitan Office of Education.

View original image



This content was produced with the assistance of AI translation services.

© The Asia Business Daily(www.asiae.co.kr). All rights reserved.

Today’s Briefing