Airport Railroad Surpasses 1 Billion Cumulative Passengers... 286,000 Daily Users

The Airport Railroad connecting Seoul Station and Incheon Airport Terminals 1 and 2 surpassed 1 billion cumulative passengers as of 3 PM on the 31st of last month.

According to Airport Railroad Co., Ltd. on the 3rd, the Airport Railroad, which began its first operation on March 23, 2007, has seen a 30% annual increase in passengers. It surpassed 900 million cumulative passengers on June 13 last year and has continued its growth by reaching 1 billion passengers in just over 11 months.

Although there were difficult times due to the sharp decline in arrivals and restrictions on public transportation caused by the COVID-19 pandemic that started in 2020, the Airport Railroad has established itself as a representative airport-linked transportation service with a daily maximum ridership of about 350,000, thanks to customer-centered service provision and various promotional marketing efforts to increase train usage demand.

In particular, the direct train operating nonstop between Seoul Station and Incheon Airport Terminals 1 and 2 recorded its highest daily ridership since opening on March 29, with 9,738 passengers. Additionally, the Seoul Station City Airport Terminal, where passengers can complete international check-in procedures in advance, is used by an average of 1,160 people daily, marking a 50.1% increase in ridership compared to 2019 before COVID-19.

The Airport Railroad held various events to commemorate reaching 1 billion cumulative passengers.

First, on the 24th of last month, an event was held to present thank-you gifts to customers who used the Airport Railroad direct and regular trains the most. Mr. Lee Jong-wook (33 years old), who used the direct train the most, was awarded a ticket allowing unlimited use of the direct train for 100 days, and Mr. Ahn Sang-yong (55 years old), who used the regular train the most, was given a season ticket for 10 months of unlimited use of the regular train.

Kim Kyung-soon, Head of Operations at Airport Railroad (right), is taking a commemorative photo with citizen Lee Jong-wook after handing over a 100-day pass for the direct train.
[Photo by Airport Railroad]

Also, on the 31st of last month, a customer appreciation concert celebrating the achievement of 1 billion cumulative passengers was held in the underground 3rd-floor waiting room at Seoul Station. Furthermore, from that day until stocks run out, all direct train tickets purchased from automatic ticket machines installed at Seoul Station, Incheon Airport Terminal 1 Station, and Incheon Airport Terminal 2 Station will be issued as '1 Billion Cumulative Passengers Commemorative Tickets.'

In addition, from the 3rd to the 5th, a coupon giveaway event allowing passengers to use the direct train for 10 won over three days will be held on the Airport Railroad website. Among applicants, a lottery will award direct train tickets priced at ▲10 won (10 people), ▲100 won (100 people), ▲1,000 won (1,000 people), and ▲8,000 won (10,000 people).

Kim Jong-dae, Acting President of Airport Railroad, said, "All employees have done their best to ensure safe train operations and improve customer service convenience. We are very pleased to celebrate the 1 billionth meeting between the Airport Railroad and our customers, and we will continue to repay this by operating safe and comfortable trains."

This content was produced with the assistance of AI translation services.