"All 81 Projects in One Volume"... Seongbuk-gu Publishes Welfare Service Operations Manual
Increase Work Efficiency with the Latest Edition of the Welfare Counseling Guide
Employees of the Seongbuk-gu Livelihood Security Division, who published the welfare service work manual booklet, are taking a commemorative photo for the publication. (Photo by Seongbuk-gu Office)
View original image"Receiving a booklet that neatly organizes the welfare services needed for consultations will be very useful." (A new public official at a community center in Seongbuk-gu)
Seongbuk-gu, Seoul (Mayor Lee Seung-ro) announced on the 29th that, following last year, it has self-published the latest edition of the "Seongbuk-gu Welfare Services Work Manual" for 2024, serving as a guide for public and private welfare consultation practitioners.
The booklet contains the latest 2024 selection criteria and support details for 81 projects across 11 major welfare departments, including welfare, health, and housing. To establish a foundation for integrated welfare service support, the district distributed the booklet to a total of 122 public institutions such as community centers and private welfare organizations like welfare centers, enabling its use during civil service consultations.
Seongbuk-gu explained that the district's case of publishing and distributing the booklet to related organizations is also regarded as a model case by other local governments.
Through the welfare services work manual, community centers and the district office can provide accurate and professional consultations without any service gaps due to staff changes, recommending benefits tailored to each case when residents visit.
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Mayor Lee Seung-ro stated, "In a field where welfare projects from central ministries and local governments are pouring in like a funnel, publishing the latest welfare consultation guide booklet plays a significant role in strengthening the consultation capabilities of Seongbuk-gu’s public and private welfare practitioners. We expect that enhancing practitioners' capabilities will lead to one-stop integrated welfare consultations for residents, allowing more people to receive various welfare benefits and increasing the sense of welfare satisfaction."
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