Gyeonggi Provincial Government

Gyeonggi Provincial Government

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Gyeonggi Province is conducting follow-up management for crisis households that were closed without receiving the desired support among those who applied through the ‘Emergency Welfare Hotline.’


Gyeonggi Province announced on the 7th that through this project, called the ‘Visiting Welfare Safety Net,’ it has provided support to 48 households through follow-up management of 1,936 households from May last year to January this year.


The Visiting Welfare Safety Net was introduced in May last year to identify cases where support requests in various fields such as livelihood, medical care, employment, and care were made through complaints received via the emergency welfare call center hotline (010-4419-7722), dedicated call center (031-120), Gyeonggi Bok G Talk, and Gyeonggi Province emergency welfare website, but the desired support was not sufficiently received due to reasons such as having already received support or receiving support from the private sector.


Gyeonggi Province additionally investigated the risk levels of 1,936 households that were closed without receiving support and selected 48 households requiring welfare assistance as integrated case management target households to provide support.


Heo Seung-beom, Director of the Welfare Bureau of Gyeonggi Province, stated, "We will continue to conduct follow-up monitoring on complaints received through the Emergency Welfare Hotline to ensure that no one falls into welfare blind spots."


Meanwhile, Gyeonggi Province is currently operating ‘Hope Bodum-i’ to discover welfare blind spots and recruited 10,000 people last year.



This year, aiming to recruit 30,000 people, the province is encouraging the discovery and reporting of neighbors in crisis from various occupations by signing agreements with related organizations and lifestyle industry institutions. In addition, the province is conducting projects to discover and support neighbors in crisis by distributing Emergency Welfare Hotline notices to 2,938 gosiwon (small lodging houses) and 36 jjokbangchon (tiny room villages) where housing-vulnerable households reside.


This content was produced with the assistance of AI translation services.

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