Channel Corporation and CEF Solution Join Forces to Target Global Market

Targeting the Business Process Outsourcing Market

Channel Corporation, the operator of the AI business messenger 'Channel Talk,' announced on the 6th that it has signed a business agreement with CEF Solution, a business consulting firm, to strengthen global capabilities.

CEF Solution is a business process outsourcing company. Business process outsourcing refers to the delegation of all contact center business processes for handling. CEF provides services to global companies from its headquarters in New Jersey, USA, as well as in Korea, India, and the Philippines.

Channel Corporation CEO Kim Jae-hong (left) is posing for a commemorative photo after signing a business agreement with CEF Solution.

Through this agreement, both companies will jointly work on pioneering and expanding market share in the global market, developing and advancing solutions, and building business models. Channel Corporation plans to focus on expanding the customer experience of Channel Talk by utilizing CEF Solution's research and development center infrastructure.

Kim Jae-hong, CEO of Channel Corporation, said, "Channel Corporation, with extensive experience in the Asian market, and CEF, knowledgeable in the North American market, have come together to lay the foundation for global cooperation. We will build successful customer cases in the future and jointly promote growth in global markets including the United States, Japan, and Indonesia alongside CEF."

This content was produced with the assistance of AI translation services.