"Learn How to Use Nara Market on YouTube with Detailed Explanations from Counselors"

A service providing guidance on how to use ‘Nara Market’ through YouTube videos by call center counselors will be offered.

The Public Procurement Service announced on the 10th that it will operate a YouTube video service to help effectively use the national comprehensive electronic procurement system, ‘Nara Market’.

The video service, featuring government procurement call center counselors, will directly introduce the overall usage of Nara Market, including user registration, the process of fulfilling goods, construction, and service contracts, as well as payment claims and disbursements, starting from the 13th of this month.

The videos include detailed explanations so that even first-time users unfamiliar with Nara Market can easily understand.

Through the video service, the call center will also produce and distribute various content to help citizens and business users easily understand and utilize public procurement systems such as the comprehensive shopping mall and Hadogupjikimi.

Previously, the Public Procurement Service introduced a ‘text message transmission service’ last year, which received positive responses by sending real-time answers to major user inquiries about the comprehensive shopping mall and others via Kakao notification messages.

Mungyeong Rye, Director of the Fair Procurement Bureau at the Public Procurement Service, said, “The Public Procurement Service will continue to discover and distribute various customer-centered consultation channels and content so that citizens and businesses can easily access and understand procurement tasks.”

This content was produced with the assistance of AI translation services.