"Repeated 'What if you inhale gas?' questions not treated as prank calls... Firefighter who saved a life"

"What happens if you inhale briquette gas?"

In the early hours of June, a caller repeatedly asked the same question to 119 with a resigned voice.

According to the Jeju Fire Safety Headquarters on the 3rd, Fire Captain Jang Yeon-gyeong, who was in the 119 comprehensive situation room at the time, judged that this call was a signal asking for help before attempting an extreme act.

Fire Sergeant Jang Yeon-gyeong saved the precious life of a citizen who was attempting single selection.
[Photo by Jeju Fire Safety Headquarters]

Afterwards, Captain Jang sent a help message to nearby colleagues while continuing to talk to find out information such as the caller's location. Despite efforts to pinpoint the caller's location, situations such as caller ID errors, inability to track location, and inability to call back continued. Captain Jang kept the conversation going to prevent the call from disconnecting and eventually succeeded in forcibly tracking the caller's mobile phone location. The fire authorities secured the GPS value and identified the caller's location.

The fire authorities received the caller's location from Captain Jang, and the 119 team dispatched to the scene actually found the caller collapsed after inhaling briquette gas. The fire authorities immediately transported him to the hospital and saved his life. Meanwhile, Captain Jang identified a hospital where the caller could receive treatment and provided support, and later took follow-up measures to ensure treatment at a mental health center.

The Fire Agency selected Captain Jang as an exemplary case and awarded him at the 4th National 119 Situation Management Competition held at the Daegu Convention Center on the 31st of last month.

At the event, Captain Jang stated, “I tried to calmly and promptly respond by understanding the report from the caller’s perspective. In the future, I will continue to listen carefully to even the smallest voices based on empathy and strive to protect the precious lives of the residents.”

This content was produced with the assistance of AI translation services.