Gwangjin-gu Expands Check-in Service for Single-Person Households

Check-in Service for Preventing Solitary Deaths and Prompt Response to Crisis Situations

Safety System Established through Continuous Monitoring for Single-Person Households in Gwangjin-gu

Kim Kyung-ho, Mayor of Gwangjin District

Gwangjin-gu (Mayor Kim Kyung-ho) is expanding the operation of the ‘Single-Person Household Check-in Service’ to prevent solitary deaths among single-person households and to respond promptly to crisis situations.

The service targets single-person households residing in Gwangjin-gu, and vulnerable households with two or more members may also be eligible.

The check-in service automatically sends an ARS call if the user has no phone call records or if the phone is turned off for a certain period, verifying their status in real time. If confirmation is not possible, an immediate alert is sent to the local community center staff. Monitoring is conducted every three days by sending ARS check-in calls, and for users with no response for two or more times, direct phone calls or visits are made to confirm their status and respond promptly to any crisis.

In July, the district reorganized user information such as residence and contact details for about 2,700 service users and improved the operation method to prevent duplication or omission. New target users, including those at risk of solitary death, are actively being identified, with plans to increase the number to about 3,000 by the end of the year.

Additionally, the district is promoting the ‘AI Check-in Service Project,’ which automatically analyzes call content and detects negative words to notify the person in charge. The target user base is being actively expanded from the current 180 to about 800.

Furthermore, the district is implementing various projects to prevent solitary deaths among single-person households, including the Our Neighborhood Care Team project, the Solitary Death Prevention Council operation, the Youth Mental Health Voucher project, and the Happy Meal Support project.

Kim Kyung-ho, Mayor of Gwangjin-gu, stated, “The increasing number of single-person households and the issue of solitary deaths are problems that go beyond individuals and require the collective concern of our society’s members. We will continue to do our utmost to prevent solitary deaths and strengthen a dense social safety net through various support measures.”

This content was produced with the assistance of AI translation services.