Volvo Korea Expands and Relocates Daejeon Showroom and Service Center
Volvo Car Korea announced on the 21st that it has expanded and relocated its Daejeon showroom and service center. This move aims to strengthen customer touchpoints and provide differentiated customer services.
The Daejeon showroom, operated by H Motors, an official Volvo Car dealer, first opened in 2010. Volvo Korea stated that it decided to expand and relocate to meet the increasing service demand in the Daejeon and central regions, where sales have been growing annually.
The newly expanded and relocated Volvo Daejeon showroom and service center has a total floor area of 6,140.4㎡ (approximately 1,857 pyeong) and consists of five floors (three above ground and two underground). The customer parking lot can accommodate up to 34 vehicles simultaneously. Notably, it is the first facility in the Daejeon area to introduce accident repair services. With 11 work bays, it can handle up to 1,000 general repairs and up to 150 accident repairs per month. Additionally, customers can receive the 'Volvo Personal Service (VPS),' which matches maintenance technicians and customers on a one-to-one basis.
To commemorate the expansion and relocation, Volvo Korea is conducting a promotion for customers at the Daejeon showroom and service center. All visitors who consult at the showroom will receive a premium towel set. Contract customers will be given a Volvo fabric folding box. In particular, contract customers will also have a chance to win prizes such as massage chairs and wine cellars through a raffle event.
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Song Kyung-ran, Executive Vice President of Customer Service at Volvo Korea, said, "Volvo Korea will continue to make active investments and expand its service network to maintain its position as the number one in customer service satisfaction." Volvo Korea plans to invest 111 billion KRW this year to expand its domestic service network.
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