"Measures for Customer Safety"

GS Retail announced on the 17th that it has suspended sales and decided to recall all units of the new product "Cookat Silbi Kimchi Dumplings," sold through its distribution channels GS25 and GS Fresh Mall (online mall), due to an issue of foreign substance contamination. The product was manufactured by Serin Food and has a consumption expiration date of April 25 next year.


Dumpling product with an issue of foreign substances mixed in. Planned by Cookat and manufactured by Serin Food. <br>[Photo by GS Retail]

Dumpling product with an issue of foreign substances mixed in. Planned by Cookat and manufactured by Serin Food.
[Photo by GS Retail]

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Earlier, GS Retail received two complaints from consumers who found hard substances in the dumplings while eating them, and conducted an investigation with the product planner Cookat and the manufacturer Serin Food to identify the cause. The investigation revealed that some pieces of a silicone conveyor belt had entered the product during the production process.



GS Retail announced this information on its website the day before. Consumers who purchased the product are being notified of the return process via text messages and other means. A GS Retail official stated, "We ask customers who purchased this product not to consume it and to return it without fail."


This content was produced with the assistance of AI translation services.

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