Work Sunset Policy and Unified Meeting Materials... Results of Gangdong-gu Innovation Team

Gangdong-gu’s ‘Beetle-Lab 1st Generation’ Aims to Change Organizational Culture and Promote Proactive Administration

Gangdong-gu Office Red Team Composed of 10 Employees from Different Ranks, Job Series, and Generations through Open Recruitment

‘Beetle-Lab’ 1st Generation Completed with the Meaning of Twisting Organizational Culture Issues and Researching Improvement Plans

The Gangdong-style Red Team ‘Beetle-Lab’ 1st generation, which identifies organizational problems, delivers frank criticism, and proposes improvement plans, has successfully concluded by deriving various measures to improve the organization.

Gangdong-gu (Mayor Lee Suhee) formed the ‘Beetle-Lab’ 1st generation with 10 employees from different ranks, job series, and generations through open recruitment. Starting with the first meeting in May, they actively continued their activities by voicing candid opinions on organizational culture until July.

At the beginning of the year, the district established an organizational culture innovation promotion plan to enhance public service capabilities and create a vibrant working environment, aiming to implement better citizen satisfaction administration. A ‘2023 Organizational Culture Perception Survey’ was conducted targeting all employees.

As a result, a high participation rate of 87.4% was recorded, gathering fresh and diverse opinions. Based on criticisms and opinions from various fields such as unreasonable practices, unnecessary work adjustments, and work imbalance among employees, the ‘Beetle-Lab’ 1st generation identified problems and discussed improvement plans through autonomous brainstorming sessions.

Regarding the seven final improvement tasks derived by the team, there was an in-depth review process by related departments. Four improvement plans aimed at increasing organizational efficiency and rationally improving organizational culture were finally accepted: ▲ implementation of a sunset clause for tasks ▲ unification of meeting material formats ▲ revision and mandatory education of civil complaint response manuals ▲ strengthening the legal team’s roles in litigation and legal consultation. These will be sequentially implemented starting August this year.

Furthermore, to improve various vulnerabilities identified in the ‘2023 Organizational Culture Perception Survey,’ ten organizational innovation action tasks have been prepared, including ▲ Work SOS bulletin board ▲ systematization of handover processes ▲ ‘Reverse Mentoring,’ where juniors mentor seniors, which are actively being promoted and currently in the execution phase.

The ‘Beetle-Lab’ 2nd generation, to be operated in the second half of the year, plans to supplement the shortcomings of the 1st generation and proceed more substantively. It is expected to serve as a communication channel where employees can freely express diverse opinions they feel within the organization, thereby enhancing employee satisfaction and promoting proactive administration for citizens.

Lee Suhee, Mayor of Gangdong-gu, stated, “When I took office in the 8th term of the civilian government, I thought that an organization capable of leading rapid responses to residents’ demands amid rapidly changing local environments must be supported, which led to the establishment of the District Innovation Promotion Team. To achieve substantial results, an organizational foundation must be established, so we will continue to focus on improving organizational culture to become a trustworthy and efficient Gangdong-gu for our citizens.”

This content was produced with the assistance of AI translation services.