Ulsan Office of Education Launches First Voice Service for Information-Vulnerable Groups
Ulsan Metropolitan Office of Education is the first among city and provincial education offices to provide educational information through voice services.
There are a total of five institutions supporting voice services: the city education office, Ulsan Gangbuk and Gangnam Education Support Offices, Ulsan Education Research and Information Institute, and Ulsan Early Childhood Education Promotion Institute.
In May, the Ulsan Office of Education conducted user training for the voice support service and purchased and distributed voice support software in June and July. Ulsan is the first education office to purchase a voice service institution license at the education office level.
When the document manager installs this program, a VoiceEye Maker menu appears in the Hangul program menu. When a code is generated in a Hangul document, a ‘VoiceEye code’ resembling an information pattern (QR code) appears at the top right corner of the Hangul document.
Users can download the ‘Voice Eye’ application from their smartphone app store and scan the VoiceEye code to listen to the document content in voice.
The voice service is expected to be used for education promotion, special education, multicultural education support, and various civil complaint forms targeting information-vulnerable groups such as multicultural families, low-vision individuals, and the elderly who have difficulty reading text.
The government already supports voice services for various certificates such as resident registration and family relation certificates on Government24, building registers, land registers, as well as school life records, transcripts, and graduation certificates provided by NEIS HomeEdu.
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Superintendent Cheon Chang-su said, “We will strive to provide educational information without discrimination to the increasing multicultural families and socially disadvantaged groups so that Ulsan education can be realized without giving up on a single child.”
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