Prevent Voice Phishing Damage... 'Bulk Account Payment Suspension' Available at Branches
'Account-wide Payment Suspension' Also Possible via Customer Service Phone Call
Starting from the 5th, the "Bulk Payment Suspension Service," which allows victims to suspend payments from all accounts under their name to prevent voice phishing damage, will be expanded at bank branches and customer centers.
Until now, financial companies only accepted applications for the Bulk Payment Suspension Service online. As a result, digitally marginalized groups experienced difficulties in using the service.
Accordingly, financial consumers will now be able to visit the branches of the financial companies they deal with or call customer centers to collectively check the status of all financial accounts opened under their name, and immediately suspend all or selected accounts.
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If the risk of damage is deemed to have disappeared, they can visit the branch again to lift the suspension on accounts under their name. Financial authorities expect that "providing this service through customer centers during non-business hours, nights, and weekends will help in rapid damage prevention."
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