Gwangju Nam-gu, 8 out of 10 People Satisfied with Smart Bus Stops
Nam-gu, Gwangju Metropolitan City, has been found to have a very high level of user satisfaction with the smart bus stops introduced to provide services based on the Internet of Things in the public transportation sector.
On the 28th, Nam-gu announced that as a result of a satisfaction survey conducted on users of the smart bus stops, 83% responded that they were satisfied with the services provided through the smart bus stops.
The satisfaction survey was conducted among residents using three bus stops: Bitgoeul Senior Health Town, Bongseon 2-dong Administrative Welfare Center, and in front of the Juwol-dong International Archery Range, with 386 participants.
The three smart bus stops provide services such as wireless charging, operation of air purification systems, heated benches, heating and cooling operation, and public Wi-Fi.
Regarding the various services provided at the smart bus stops, 83% of users answered that they were "satisfied," while only 3% responded that they were "dissatisfied."
The most popular service selected by users was the heating and cooling system operation during summer and winter, followed by public Wi-Fi, heated benches, air purification and sterilization system operation, wireless charging, CCTV, and emergency bells.
Additionally, the survey included voices expressing a desire for smart bus stops to be installed in more locations.
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A Nam-gu official stated, “As the introduction of smart city solutions in the public service sector is improving the quality of life for residents in the district, we will thoroughly maintain and manage the services through regular inspections to ensure there are no inconveniences in their use.”
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