Mercedes-Benz Korea Wins Korea Consumer Award for 6 Consecutive Years

Mercedes-Benz Korea announced on the 23rd that it has won the 'Global Best Brand' award for six consecutive years at the Korea Consumer Awards hosted by the Korea Consumer Agency.

This award is the result of achieving consumer satisfaction across quality, service, and price. Mercedes-Benz Korea was recognized for meeting consumer demands through various customer service activities aligned with global trends. Since its first award in 2018, it has won the 'Global Best Brand' category every year.

In particular, Mercedes-Benz Korea received high praise for expanding specialized services in response to the increase in electric vehicle sales. Currently, basic inspection and maintenance for electric vehicles are available at all 77 network locations. Among these, 59 centers provide dedicated electric vehicle services equipped with specialized facilities, high-speed charging stations, and expert technicians for high-voltage batteries.

Additionally, the company increased customer service touchpoints by expanding digital experiences. Last year, it launched the 'CitNOW' service, which allows customers to remotely check their vehicle inspection status via video on mobile devices. In April, it opened a 'Collection Shop' on the KakaoTalk Gift channel, offering over 150 products including Mercedes model cars, camping gear, and tailor-made collaboration items.

Meanwhile, to celebrate its 20th anniversary in Korea, Mercedes-Benz Korea is running the '20th Anniversary Customer Appreciation Lucky Draw Event' until the 30th. Customers visiting official service centers nationwide will be entered into a draw to win prizes such as TVs, tablet PCs, and Bluetooth speakers. Detailed information can be found at the 77 official Mercedes-Benz service centers nationwide.

This content was produced with the assistance of AI translation services.