Genesis Launches Integrated Service App 'MY GENESIS'

Genesis launched its integrated customer service app, 'MY GENESIS,' on May 22.

'MY GENESIS' is a new platform that brings together the features of five previously separate apps, allowing users to access all functionalities within a single app.

Genesis has consolidated the features that were previously distributed across five apps: (1) the former MY GENESIS app, which provided vehicle management and convenience services such as charging, maintenance, and car washes; (2) Genesis Connected Services, which enabled vehicle control and status monitoring; (3) Genesis Digital Key, allowing users to start and drive their vehicles without a physical key; (4) Genesis CarPay, which linked the vehicle and app for partner product payments and point management; and (5) Genesis Built-in Cam, which provided in-vehicle video recordings via the built-in camera. All these features are now available in the newly launched integrated app.

With this change, Genesis customers can now more easily access all Genesis-related functions, including vehicle purchase information, vehicle management, vehicle control, and convenience services, through a single app. Additionally, Genesis has enhanced the UI and UX to make it more intuitive, enabling users to check and control vehicle status on a single screen.

The newly launched app can be downloaded starting today from Google Play and the Apple App Store by searching for either 'MY GENESIS' or '마이 제네시스.'

A Genesis representative stated, "We have newly launched 'MY GENESIS' by integrating five existing apps into one to maximize the convenient digital experience for Genesis customers," and added, "Genesis will continue to make various efforts to provide a convenient and customer-friendly mobility lifestyle."

This content was produced with the assistance of AI translation services.