[2022 National Audit] Director of the National Assembly Secretariat: "Kakao Damage Compensation to be Discussed with Ministry of Science and ICT, Korea Communications Commission, and Ministry of Culture, Sports and Tourism"

Response at the National Assembly Political Affairs Committee Audit on the 21st

Bang Moon-gyu, Minister of the Office for Government Policy Coordination, is responding to lawmakers' questions during the National Assembly's Political Affairs Committee audit of the Office for Government Policy Coordination held on the 21st. (Photo by Yonhap News)

[Asia Economy Reporter Moon Chaeseok] Bang Moon-kyu, Minister of the Office for Government Policy Coordination, stated on the 21st regarding the 'Kakao outage' incident, "We will consult with related ministries such as the Ministry of Science and ICT, the Korea Communications Commission, and the Ministry of Culture, Sports and Tourism to proceed with damage compensation."

At the comprehensive audit of the Political Affairs Committee held at the National Assembly that day, when Oh Ki-hyung, a member of the Democratic Party of Korea, pointed out that "various small-scale and numerous damages have appeared related to the Kakao outage," Minister Bang said, "Currently, there are no regulations that can enforce (damage compensation), so we need to observe the situation to see how to proceed."

Minister Bang explained, "Compensation for paid services can be done according to existing compensation regulations, but there are no established compensation regulations for free services. However, considering the seriousness of this matter, we judged that it is necessary to first create a damage reception window." He added, "At the time of the outage, Kakao was focused on recovery, so a damage reception window was not prepared, but the government side, centered on the Korea Communications Commission, created a channel through the 'Online Damage 365 Center'."

Democratic Party member Park Jae-ho criticized, "It took five days after the Kakao outage for the Office for Government Policy Coordination to hold a countermeasure meeting with related ministries."

In response, Minister Bang said, "On the day the outage occurred, the Minister of Science and ICT immediately took charge as the head of the countermeasure committee and was overseeing the situation," and added, "If the relevant ministry can take the lead, we leave it to them, and the Office for Government Policy Coordination steps in only when additional measures are needed."

This content was produced with the assistance of AI translation services.