Jeju Fire Department, Swift Response Prepared for Surge in 119 Calls Due to Typhoon Approach

[Jeju=Asia Economy Honam Reporting Headquarters Reporter Hwang Jeongpil] The Jeju Special Self-Governing Province Fire Safety Headquarters announced on the 4th that it is making every effort to operate a rapid response system, including integrated situation management, in preparation for a surge in 119 emergency calls due to the approach of Typhoon No. 11 Hinnamnor.

Recently, it has been analyzed that 119 emergency calls surge during typhoon invasions in Jeju Island, such as during Typhoon Chaba in 2016 when the number of 119 calls reached 1,068 per hour, which is 46 times higher than usual.

During the heavy rain concentrated in the Busan area in July 2020, when the underground road in Choryang-dong was flooded causing three deaths, the Busan Fire Headquarters 119 situation room experienced a flood of 119 calls about 56 times higher than usual.

The Fire Safety Headquarters plans to activate an emergency reception system to prioritize dispatching firefighting forces for urgent situations such as fires, rescues, and emergency patient transport in preparation for a surge in 119 calls during the approach of Typhoon No. 11 Hinnamnor.

In case of urgent disasters or concerns about human casualties, dispatch teams will be prioritized and real-time situation monitoring will be conducted. Non-urgent situations such as simple safety measures will be handled sequentially, but urgent situations will be responded to first.

To facilitate smooth 119 call reception, the 119 comprehensive situation room will strengthen emergency duty teams, expand call reception units (from 11 to 17 units), and operate a callback system to ensure a rapid situation management system is also activated.

Additionally, the Fire Safety Headquarters requested residents' cooperation to prevent delays in emergency dispatch by directing non-urgent reports and simple inquiries such as weather conditions during disaster situations with surging 119 calls, including typhoon invasions, to the Jeju Mandeok Call Center (120) or related agencies in the respective towns, townships, and neighborhoods.

Jeju=Honam Reporting Headquarters Reporter Hwang Jeongpil bless4ya@asiae.co.kr

This content was produced with the assistance of AI translation services.