Gyeongbuk Province Operates Agricultural Machinery '119 Call Center'... Rapid Resolution to Eliminate Farmers' Inconvenience
Agricultural Machinery 119 Call Center Established for Agricultural Machinery Maintenance and Repair Services
[Asia Economy Yeongnam Reporting Headquarters Reporter Kim Gwi-yeol] The Gyeongbuk Provincial Agricultural Research and Extension Services held an inauguration ceremony on the 29th for the 'Gyeongbuk Agricultural Machinery Emergency Repair 119 Call Center,' an integrated phone line established to alleviate inconveniences caused by agricultural machinery breakdowns in local farms and support farmers' agricultural activities.
With the recent increase in new farmers, unfamiliarity with agricultural machinery operation, and rural aging, the center plans to first resolve issues caused by machinery breakdowns through phone consultations and then respond promptly with on-site dispatch.
Initially, a pilot operation will be conducted at the agricultural technology centers in Mungyeong, Chilgok, and Yecheon counties to provide services where farmers can report inconveniences such as machinery breakdowns or unfamiliarity with operation methods during use, receive consultations, and have on-site support dispatched.
However, agricultural machinery that has been left unused or neglected due to long-term breakdowns will not be eligible for service.
Farmers can receive services by calling the agricultural technology centers in Mungyeong, Chilgok, and Yecheon.
Through this pilot operation, feedback and satisfaction from farms will be surveyed, with plans to expand the service to 20 cities and counties in the future.
By conducting field inspections and understanding usage status, the center aims to alleviate labor shortages caused by aging in agriculture and rural areas and promote mechanized farming.
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Shin Yong-seup, Director of the Provincial Agricultural Research and Extension Services, stated, “We have established a representative phone number for the Gyeongbuk Agricultural Machinery Emergency Repair 119 Call Center and built a shared service network for agricultural machinery maintenance and repair to actively support farmers in resolving inconveniences caused by machinery breakdowns.”
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