"Make an Appointment to Visit Branches" NH Nonghyup Bank Service Launch
[Asia Economy Reporter Buaeri] NH Nonghyup Bank announced on the 1st that it will newly launch the 'All One Time Visit Reservation Service,' which allows customers to consult with desired financial experts at branches.
Customers who wish to consult can apply for a reservation for the branch they want to visit, the visit date, time, and consultation service through internet banking and smart banking.
When a customer applies for a visit reservation, a Kakao notification talk is sent to their mobile phone. By pressing the arrival notification button, the customer's visit is notified to the branch consultation staff in real time.
Starting from this day, Nonghyup Bank will also hold an event for two months, where 100 customers who click the branch arrival notification button and participate in the satisfaction survey will be selected by lottery to receive a mobile cultural gift certificate (20,000 KRW).
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Choi Soon-che, Head of Marketing Support Department, said, "The branch visit reservation service will create a convenient and efficient consultation environment and strengthen financial services linked online and offline to provide a new customer experience." He added, "In the future, we will enhance customer convenience so that even customers who do not have accounts with Nonghyup Bank can use the visit reservation service."
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