"Bank Visits Seniors Directly"… KB Bank Launches Senior Lounge

Seoul's 5 Administrative Districts Visited on a Rotating Schedule by Day
Services Focused on Elderly Users Provided

Provided by KB Kookmin Bank

[Asia Economy Reporter Minwoo Lee] KB Kookmin Bank is conducting an event where they directly visit areas in Seoul with a high elderly population by car to provide banking services.

On the 19th, KB Kookmin Bank announced that the day before, they opened the ‘KB Senior Lounge’ in cooperation with senior welfare centers in five administrative districts in Seoul with a large elderly population.

The ‘KB Senior Lounge’ operates by visiting every week via a large van vehicle to the Yongma Senior Welfare Center in Jungnang-gu (Monday), Guro Senior Welfare Center in Guro-gu (Tuesday), Eunpyeong Senior Welfare Center in Eunpyeong-gu (Wednesday), Wolgye Senior Welfare Center in Nowon-gu (Thursday), and Seoul Gangseo Senior Welfare Center in Gangseo-gu (Friday), providing various banking services. It operates from 10 a.m. to 3 p.m. in the parking lots of each welfare center, with dedicated staff handling ▲small cash deposits and withdrawals ▲passbook reissuance ▲pension receipt services.

Additionally, in cooperation with each welfare center, a financial education program aimed at preventing financial fraud and voice phishing for elderly customers is conducted once a month on the days the ‘KB Senior Lounge’ operates.

A KB Kookmin Bank official stated, "The operation of the KB Senior Lounge will be a practical solution to financial exclusion among elderly customers," adding, "Starting with these five welfare centers, we plan to expand based on future demand."

This content was produced with the assistance of AI translation services.