Woori Bank Opens Pension Customer Service Center

[Asia Economy Reporter Buaeri] Woori Bank announced on the 15th that it has established a Pension Customer Management Center.

The Pension Customer Management Center is responsible for managing the pension assets and returns of customers enrolled in defined contribution (DC) type and individual retirement pension (IRP) type plans, where subscribers directly manage their products.

It consists of the Customer Management Planning Team, Return Management Team, and Answer-Back Team. It performs both face-to-face and non-face-to-face support tasks for the management of customers' pension assets. In line with the implementation of the Default Option (pre-designated operation system for retirement pensions), it plans to strengthen the return improvement and asset management for retirement pension subscribers.

A Woori Bank official said, "The role of the newly established Pension Customer Management Center is to help retirement pension subscribers increase the returns on their pension assets and manage them efficiently," adding, "We will continuously improve our services to enhance the returns on customers' valuable pension assets."

This content was produced with the assistance of AI translation services.