Gyeonggi Fire Department Reports 2.4% Decrease in 119 Calls in Q2 Due to Fewer No-Responses and Misconnections

[Asia Economy (Suwon) = Reporter Lee Young-gyu] The number of 119 emergency calls in the second quarter (April to June) of this year decreased by 2.4% compared to the same period last year. In particular, misdials and no-response reports dropped significantly by about 20%.

According to the Gyeonggi-do Fire and Disaster Headquarters on the 13th, a total of 608,173 119 calls were received in Gyeonggi-do in the second quarter of this year, down 2.4% (14,989 calls) from 623,162 calls in the same period last year. This averages 6,683 calls per day, meaning one call was received every 13 seconds.

By type of report, non-dispatch calls such as guidance and transfer to other agencies (345,602 calls, 56.8%) outnumbered on-site dispatch calls including fire, rescue, and emergency medical services (262,571 calls, 43.2%).

Compared to last year, on-site dispatch calls increased by 15.4% (35,122 calls), while non-dispatch calls decreased by 12.7% (50,111 calls).

Among on-site dispatch calls, fire reports increased by 38.7% (9,455 calls), from 24,439 to 33,894 calls.

Rescue reports rose by 6.1% (2,277 calls), from 37,607 to 39,884 calls, and emergency medical service reports increased by 14.1% (22,633 calls), from 160,019 to 182,652 calls.

In particular, among non-dispatch calls during this period, misdials and no-response cases totaled 140,290, a 20.5% (36,205 calls) decrease compared to 176,495 cases in the second quarter of last year.

Looking at the number of calls by time of day, the highest number was recorded between 12 PM and 2 PM with 107,706 calls, accounting for 17.7% of the total. Conversely, the lowest number of calls was between 3 AM and 5 AM with 28,237 calls, accounting for 4.6%.

By region, Suwon-si had the highest number of calls at 37,957. This was followed by ▲Goyang-si with 35,721 calls ▲Yongin-si with 32,369 calls ▲Seongnam-si with 31,016 calls ▲Hwaseong-si with 30,718 calls.

A Gyeonggi Fire Headquarters official explained, "The most notable aspect of the 119 calls in the second quarter this year is the significant decrease in 'no-response' calls where the caller does not answer despite multiple questions, and 'misdials' confirmed as wrong numbers." He added, "Most of these incorrect calls were found to be mistakes made by minors."

This content was produced with the assistance of AI translation services.