Yeosu Gwangyang Port Authority Launches 'Let's Compliment' Campaign

Campaign Launched to Promote Culture of Kindness

[Asia Economy Honam Reporting Headquarters, Reporter Heo Seon-sik] Yeosu Gwangyang Port Authority (President Park Seong-hyun, YGPA) announced on the 16th that it is conducting the 'Let's Compliment' campaign to spread a culture of courteous customer service.

This campaign was established to promote a friendly organizational culture both internally and externally, as well as to foster harmony among employees, by having staff recommend courteous service cases they have personally experienced in a relay format.

In May, YGPA selected the following as outstanding courteous service cases for the 'Let's Compliment' campaign: △ entry of repair vessels at public berths △ online posting of berth charts for public piers △ installation of CCTV in nearby villages △ support for joint firefighting drills with related organizations.

In particular, YGPA explained that through the entry of repair vessels at the Gwangyang Port container terminal public berths, it generated approximately 700 million KRW in additional revenue for the authority and the local community.

It also achieved results such as improved security through the installation of CCTV in nearby villages.

YGPA plans to actively promote tasks that can coexist with the local community going forward.

Meanwhile, YGPA achieved the highest grade, A, and was selected as an excellent institution in the 2021 customer satisfaction survey conducted by the Ministry of Economy and Finance.

For the 2022 customer satisfaction survey, YGPA also aims to maintain the A grade and status as an excellent institution, and plans to carry out various activities to improve customer satisfaction, including the 'Let's Compliment' campaign.

Asia Economy Honam Reporting Headquarters, Reporter Heo Seon-sik hss79@asiae.co.kr

This content was produced with the assistance of AI translation services.