AI Consultation 24/7, VR Tour of Auction Properties... Yebo Launches New Service
[Asia Economy Reporter Minwoo Lee] It will be possible to inquire 24 hours a day to the Korea Deposit Insurance Corporation (KDIC) through an artificial intelligence (AI) chatbot, and to tour auctioned properties in virtual reality (VR).
KDIC announced on the 9th that it has launched these services. First, a 24-hour public service using the AI chatbot 'Yesom24' will begin today on the KDIC website, the Erroneous Remittance Return Support Information System, and the Unclaimed Money Integrated Application System.
Through this, users can receive information in six frequently consulted areas including ▲Erroneous remittance return support application ▲Deposit insurance claim ▲Unclaimed money integrated application such as deposit insurance, bankruptcy dividends, estimated payments ▲Deposit protection system guidance ▲Debt adjustment ▲Hidden asset reporting.
A KDIC official explained, "In particular, by providing one-stop support such as downloading application forms and sample writing for erroneous remittance return support applications and direct links to application pages, customer satisfaction is expected to increase."
Public Auction Information Virtual Experience Center (Provided by Korea Deposit Insurance Corporation)
View original imageAdditionally, since the 3rd, the 'VR Auction Information Service' has been launched online, allowing detailed inspection of the interior and exterior of auctioned properties. Auctioned properties are filmed using VR technology to provide information such as location and transportation conditions of the items for sale. This can be viewed through the 'Virtual Experience Center' section on the KDIC auction information page or on their YouTube channel.
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A KDIC official stated, "Through the next-generation IT system construction project, which will continue until the second half of next year, we plan to enhance infrastructure and enterprise-wide business systems and strive to provide services needed by the public, including the establishment of a call center."
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