Jeonnam Provincial Office of Education Holds Civil Petition Inspection Meeting via National Sinmungo

Jeonnam Provincial Office of Education holds a "National Sinmungo Civil Complaint Inspection Meeting" every week to provide high-quality administrative services. Photo by Jeonnam Provincial Office of Education

[Asia Economy Honam Reporting Headquarters Reporter Lee Jun-kyung] Jeonnam Provincial Office of Education announced on the 30th that it held a 'National Sinmungo Civil Complaint Inspection Meeting' at the Vice Superintendent's Office, attended by the Vice Superintendent, civil complaint departments, and departments in charge of handling grievance complaints.

The 'National Sinmungo Civil Complaint Inspection Meeting' has been held twice a week since the third week of April, chaired by the Vice Superintendent, to improve civil complaint service satisfaction and reduce dissatisfaction complaints through analysis of civil complaint reception contents from the past week.

Through this meeting, the Office of Education expects to establish a continuous and systematic civil complaint management foundation, increase civil complaint satisfaction, and enhance administrative services, thereby improving the image of Jeonnam education.

Vice Superintendent Kim Cheon-hong stated, “As an administrative agency, it is necessary to have a proactive civil complaint handling attitude that meets the complainant's perspective rather than handling complaints superficially,” and urged, “For civil complaint matters linked between departments, please handle them actively with a cooperative attitude.”

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