Hana Tour Provides Expense Support to Customers Confirmed with COVID-19 During Overseas Travel

Announcement of Support Measures for Confirmed Cases Among Package Tour Customers
Support for Return Airfare, Meals and Accommodation During Local Quarantine

Hana Tour CI.

[Asia Economy Reporter Kim Heeyoon] Hana Tour announced on the 5th that it will cover costs incurred from local quarantine if customers using its planned travel packages test positive for COVID-19 during overseas trips.

The support varies according to the planned travel package tiers: Premium, Standard, and Save.

For airline tickets, if the return date is changed due to local quarantine, reissuance is supported once, and if the return date cannot be changed, new ticket issuance is supported. Premium and Standard packages cover 100%, while Save covers 50%.

Accommodation costs are reimbursed on an actual expense basis up to $150 per night for Premium, and up to $100 per night for Standard and Save. Support is limited to the mandatory quarantine period by country, and for regions without mandatory quarantine, support is provided for up to 5 days.

Meals are supported up to $20 per meal for Premium, $15 for Standard, and $10 for Save, with a maximum of three meals per day.

Hana Tour COVID-19 Confirmed Case Support Plan. Table = Hana Tour

The cost of one PCR test for release from quarantine is also supported once. Unused travel expenses for uncompleted itineraries are refundable only for refundable actual expenses.

For close contacts, in countries with mandatory quarantine periods, the same support as for confirmed cases is provided.

This support plan applies only to planned travel packages and excludes free travel packages or products with special terms such as those for the Maldives.

A Hana Tour official said, "This support plan reflects our desire to give back to customers who trust and choose Hana Tour," adding, "Post-COVID travel focuses above all on safety, and we are preparing products and services accordingly."

This content was produced with the assistance of AI translation services.