Chonnam National University Hospital, "From Appointment Booking to Insurance Claims" via Mobile App

[Asia Economy Honam Reporting Headquarters Reporter Yoon Jamin] Patients at Jeonnam National University Hospital can now easily handle all procedures from appointment booking to actual expense insurance claims through a mobile app starting this month.

Jeonnam National University Hospital (Director Ahn Young-geun) announced on the 7th that it has launched a ‘Patient Mobile App’ service that allows patients to make medical appointments, payments, and insurance claims.

As a result, patients can now access the app without waiting at the reception desk to book appointments. They can also check their appointment schedules and the day-of consultation timetable.

Patients can look up medical staff by department and their consultation schedules, and conveniently book appointments by selecting available dates and times through the app.

Payments can also be made via mobile, enabling patients to pay medical fees without waiting.

For patients with reservations, a payment function via notification messages (AlimTalk) will be additionally provided, making payment even more convenient.

The simplified actual expense insurance claim feature allows users to view all unclaimed medical records within the 3-year statute of limitations and submit claims in bulk. Multiple medical records can also be claimed at once.

Jeonnam National University Hospital is currently building a next-generation integrated hospital information system to realize advanced medical care. Hwasun Jeonnam National University Hospital opened its patient mobile app in 2019, receiving great responses from patients by providing various medical convenience services. In the second half of this year, Bitgoeul Jeonnam National University Hospital and Jeonnam National University Dental Hospital will also open their apps for integrated operation.

Director Ahn Young-geun said, “We are building a next-generation integrated hospital information system that integrates the information systems of Hwasun Jeonnam National University Hospital, Bitgoeul Jeonnam National University Hospital, and Jeonnam National University Dental Hospital to advance into a cutting-edge smart hospital. Once the system is established, using the four hospitals through the app will become more convenient, and we will strive harder to build customized medical services for patients.”

Meanwhile, the mobile app can be downloaded by searching for ‘Jeonnam National University Hospital’ on Google Play Store or Apple App Store. Visitors can experience how to use the mobile app at a booth set up on the first floor of Building 1 at Jeonnam National University Hospital.

This content was produced with the assistance of AI translation services.