Renault Samsung Introduces Korea's First Online Maintenance Estimate Feature for Complete Vehicles

[Asia Economy Reporter Kiho Sung] Renault Samsung Motors is adding an online maintenance estimate feature to its online maintenance reservation service, the first among domestic automakers.

On the 3rd, Renault Samsung Motors announced that it recently revamped its online maintenance reservation service and introduced the service menu estimate feature for the first time among domestic automakers. Customers wishing to receive maintenance service can select the ‘networks providing online estimate function’ at the service network selection stage when making an online maintenance reservation through the Renault Samsung Motors mobile application (app), allowing them to check the cost of major consumable replacements in advance and use the service.

Along with the service revamp, a special discount promotion supporting customers’ spring vehicle maintenance will be held throughout March. Until the 31st of this month, customers who replace premium engine oil through the online maintenance reservation service on the Renault Samsung Motors mobile app will receive a 20% discount and, after the promotion ends, a maintenance discount coupon worth approximately 10,000 KRW. Mobile app member customers who replace tires will receive a 5,000 KRW discount per tire, and when replacing all four tires, they will additionally receive a car vacuum cleaner. Non-member customers of the mobile app will only receive the 20% discount on engine oil replacement during the promotion period.

Kim Taejun, Head of Sales and Marketing at Renault Samsung Motors, said, “We will continue to expand online service functions so that customers can have greater satisfaction with Renault Samsung Motors’ maintenance services.”

This content was produced with the assistance of AI translation services.