"2cm Rusty Wire Found in Diaper... 70s Mother’s Skin Injured"

"Three Weeks Since Product Recall, Yet No Significant Action Taken" Frustration

A wire about 2 cm long was found in an adult diaper.
[Photo by Yonhap News]

[Asia Economy Reporter Park Hyun-joo] An incident occurred where a 70-year-old woman wearing eco-friendly certified adult diapers was injured by a wire longer than 2 cm found inside the diaper.

According to Yonhap News on the 10th, Mr. A, who lives in Changwon-si, Gyeongnam, purchased adult diapers for his 70-year-old mother online in early last month. About two weeks later, he discovered that a wire had come out of the diaper his mother wore, causing a skin injury.

Mr. A’s mother, who had to use diapers inevitably after artificial joint surgery, became discouraged by this incident and became so sensitive that she carefully inspected and touched the product every time she used a diaper afterward.

Mr. A said, "When I examined the wire that came out of the diaper, the tip was rusty. It’s frightening to think that it could have caused more severe scratches or injuries."

The diaper in question is an overseas product officially distributed in Korea and has been promoted as an eco-friendly product.

Mr. A immediately informed the purchasing company of the damage, and the importer collected the product. However, Mr. A claims that even after three weeks since the product was taken, he has not received any contact.

Mr. A said he contacted the company several times but only received responses that "the person in charge was away," and no other measures were taken. He criticized, "The importer only gave a formal response, asking if there was no injury and said they would look into it, without properly explaining anything. Is it right for a consumer who suffered damage to just keep waiting without any proper explanation?"

The company explained, "Since it is an imported product, the product has not yet arrived at the manufacturer, so the investigation will take some time. We will investigate as quickly as possible and inform the consumer of the procedure."

This content was produced with the assistance of AI translation services.