KB Kookmin Bank App Users Conduct Transactions via Voice Commands

SKT and KB Kookmin Bank Showcase First Results of AI Collaboration

SK Telecom announced that it has integrated AI services using its artificial intelligence platform "NUGU" software development kit (SDK) into "Liiv Next," a banking app exclusively for Generation Z launched by KB Kookmin Bank on the 7th. A model is introducing the service.

[Asia Economy Reporter Lim Hye-seon] Going forward, customers using the KB Kookmin Bank banking application (app) will be able to conduct transactions using voice commands.

SK Telecom announced that it has integrated its AI platform, 'NUGU Software Development Kit (NUGU SDK),' into 'Liiv Next,' a banking app exclusively for Generation Z launched by KB Kookmin Bank on the 7th. This is the first outcome since SK Telecom and KB Kookmin Bank signed the 'AI NUGU-based AI Banking Service Business Agreement' in August last year. The two companies will enable customers to use voice commands for banking tasks such as transfers and inquiries, and introduce AI services including weather, emotional conversations, and encyclopedias, which are part of the 'NUGU' service.

In particular, by utilizing voice recognition and speech synthesis technologies, they developed and applied the AI wake word 'Kollya' and Kolly’s voice, using 'Kolly,' one of the representative characters of KB Financial Group’s Star Friends. Through the 'Liiv Next' app, KB Kookmin Bank customers can now use voice commands more familiarly and conveniently for banking tasks such as “Kollya, transfer money to Dad,” “Kollya, tell me my balance,” and “Kollya, register another bank.”

SKT plans to continue collaborating on AI services not only in banking but also in financial sectors such as cards and payments, as well as with businesses across various industries.

This content was produced with the assistance of AI translation services.