CJ Olive Young, Cosmetic Instant Delivery 'Oneul Dream'... 1 Million Orders in Seoul View original image


CJ Olive Young is a brand that pioneered the market by launching Korea's first 'Health & Beauty (H&B)' store in 1999. It curates and offers a variety of products across categories such as skincare, makeup, hair and body care, healthcare, and men's care to help maintain a healthy and beautiful daily life.


The cosmetic instant delivery service 'Oneul Dream,' first introduced in the industry in 2018, received over 1 million orders in Seoul alone last year. Olive Young publishes a 'Service Casebook' to share excellent customer service examples and shares key cases through its internal mobile communication platform 'Olive Lounge,' making various efforts to enhance customer satisfaction.



In December last year, Olive Young ranked first for five consecutive years in the H&B specialty store category in the 'National Customer Satisfaction Index (NCSI)' evaluation conducted by the Korea Productivity Center.


This content was produced with the assistance of AI translation services.

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