Citizen Service "Likes" ... Sangju-si, Gyeongbuk Selected as an Excellent Institution in Last Year's Government Comprehensive Evaluation

Sangju City, Gyeongbuk, was selected as an excellent institution in the 2021 Government Comprehensive Evaluation of Civil Service.

[Asia Economy Yeongnam Reporting Headquarters Reporter Lee Seryeong] Sangju City, Gyeongbuk, was selected as an excellent institution in the 2021 Government Comprehensive Evaluation of Civil Complaint Services conducted by the Ministry of the Interior and Safety and the Anti-Corruption and Civil Rights Commission, targeting 304 institutions nationwide.

The Government Comprehensive Evaluation of Civil Complaint Services assesses central administrative agencies, city and provincial offices of education, metropolitan and basic local governments based on five criteria: civil complaint administrative strategy and system, operation of civil complaint systems, handling of civil complaints through the National Sinmungo, and civil complaint satisfaction.

This evaluation assessed the civil complaint service performance carried out over one year from September 2020 to August 2021 and selected excellent institutions by institution type according to the overall score ranking.

Sangju City scored 78.49 points, 1.49 points higher than the average of 77 points for the evaluated group, earning its place as an excellent institution.

Mayor Kang Young-seok said, “We are focusing on improving the civil complaint office environment to ensure no inconvenience,” and added, “We will promptly handle civil complaints and prioritize resolving group complaints to enhance civil complainant satisfaction.”

This content was produced with the assistance of AI translation services.