Kakao T Blue Cancellation Fee, Drivers Also Charged 600 Won Each

[Image source=Yonhap News]

[Asia Economy Reporter Buaeri] Kakao Mobility has enabled drivers to receive a portion of the cancellation fees generated from the franchise taxi service 'KakaoT Blue'.

Kakao Mobility announced on the 7th that it revised this policy after holding a win-win meeting with the KakaoT Blue franchisee councils from seven regions nationwide on the 21st of last month.

Originally, KM Solution, the KakaoT franchise headquarters, and DGT Mobility shared half of the cancellation fees, while the taxi franchise operators took the remaining half.

After the change, the franchise headquarters will receive 20%, drivers 30%, and franchise operators 50%. Currently, the cancellation fee is 2,000 KRW per case, so taxi drivers will receive 600 KRW per cancellation.

The franchisee councils have been engaging in win-win discussions with independently formed franchisee councils in each region, starting with the Seoul area council in October, followed by Daegu, Gwangju, Busan, Incheon, Daejeon, and Pohang.

Kakao Mobility has been exploring cooperative win-win measures with these councils as well as with the KakaoT franchise headquarters KM Solution and DGT Mobility.

At this meeting, common demands included ▲ alleviating the burden on operators ▲ resolving difficulties in driver recruitment ▲ strengthening communication related to service quality management ▲ advancing app and franchise service operations ▲ and supporting the win-win fund, the company explained.

Kakao Mobility stated, "Among the demands, we have prioritized issues that can be immediately implemented through mutual agreement and will apply them quickly within the first quarter of this year."

Kakao Mobility also explained that it will take time to concretely prepare the operation plan for the win-win fund promoted by the Kakao community.

Furthermore, Kakao Mobility said that there was a consensus that a mid- to long-term approach is necessary regarding taxi franchise fees.

Shin Dong-hoon, Executive Director of Kakao Mobility's MaaS Business Division, said, "To practice win-win cooperation with the franchise taxi industry, we will continuously listen to opinions and quickly implement issues that can be immediately addressed. The franchise taxi ecosystem must grow to a meaningful scale so that both the industry and users can receive real benefits. Therefore, we will constantly propose ways to grow together from a long-term perspective."

This content was produced with the assistance of AI translation services.