Korea Convenience Store Industry Association Receives Minister of Trade, Industry and Energy Commendation... "Recognized for Contribution to Win-Win Cooperation"

On the 21st, Choi Kyung-ho, Chairman of the Korea Convenience Store Industry Association (left), and Yeom Gyu-seok, Executive Vice Chairman, are taking a commemorative photo.

[Asia Economy Reporter Lim Chun-han] The Korea Convenience Store Industry Association announced on the 21st that it received the Minister of Trade, Industry and Energy Commendation in the category of Excellent Organization for Conflict Resolution among Stakeholders at the ‘2021 Distribution Industry Win-Win and Cooperation Culture Promotion Awards.’

The Korea Convenience Store Industry Association was recognized for its contributions to the establishment and operation of autonomous dispute resolution bodies and the implementation of autonomous regulations. In 2013, it became the first in the domestic franchise business sector to establish guidelines for operating a preemptive autonomous dispute resolution center. Currently, CU, GS25, 7-Eleven, and Ministop operate autonomous dispute resolution bodies directly under their CEOs. These bodies are acknowledged as exemplary cases that contribute to creating a self-sustaining ecosystem in the convenience store franchise business by facilitating amicable agreements through internal systems and autonomous efforts before the intervention of authoritative institutions when disputes arise. The autonomous regulations aimed at discouraging nearby store openings have also achieved results such as protecting franchisees and improving the management conditions of franchise stores.

Choi Kyung-ho, Chairman of the Korea Convenience Store Industry Association, stated, “The operation of autonomous dispute resolution bodies by each member company has not only resolved disputes but also strengthened partnerships between franchisors and franchisees. The autonomous regulations that discourage nearby store openings among different brands have improved the management conditions of franchise stores. The autonomous dispute resolution bodies and autonomous regulations in the convenience store industry are significant in that they contributed to establishing a fair trade order and promoting win-win cooperation through autonomy rather than compulsion.”

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