TIPA Selected as an Excellent Public Institution Leading HR Innovation in 2021

Bronze Award at the '2021 HR Innovation Best Practices Competition' Hosted by the Ministry of Personnel Management
First Ever Institution Achievement, Outstanding Case in 'Inclusive HR Innovation' Field

Lee Jae-hong, President of the Small and Medium Business Technology Information Promotion Agency. / Photo by Hyunmin Kim kimhyun81@

[Asia Economy Reporter Kim Jong-hwa] The Technology and Information Promotion Agency for SMEs (TIPA) announced on the 14th that it was selected as an excellent institution at the '2021 Personnel Innovation Best Practice Competition' hosted by the Ministry of Personnel Management in recognition of its achievements in leading personnel innovation.

TIPA was recognized for developing the 'TIPA Lifecycle Customized Support Program' to prevent career interruptions among female workers and create an environment for long-term employment, thereby fostering a balanced work environment between work and family.

This program is designed to provide customized support during the work process according to the lifecycle of female workers, from pregnancy to childbirth and childcare.

Pregnant workers have their working hours reduced (from 8 hours to 6 hours) and are granted one paid day off per month for fetal checkups. Employees who have given birth are provided with baby kits necessary for childcare, such as thermometers, mobiles, and baby carriers, and are awarded welfare points, creating a culture where the institution shares the joy of childbirth. Additionally, the 'TIPA Communication Channel' is operated to deliver real-time updates from the institution to employees on childcare leave so they do not feel disconnected.

To ensure effective system operation, improvements were also implemented. The authority for attendance management for maternal protection purposes was drastically delegated downward, establishing an automatic approval system where employees can handle everything from drafting to approval themselves. The criteria for applying for flexible working hours were also revised (from a minimum of 1 month to 1 week) to allow employees to design their working hours autonomously and proactively for work-family balance.

Furthermore, TIPA has introduced and operated a special promotion system for the first time since its establishment to discover talented core personnel within the organization and boost employee morale. This year, efforts continue to strengthen personnel administration capabilities by providing education for long-term leave and dispatched employees to quickly adapt to the changed system, supporting language and certification courses for self-development, and operating a one-on-one psychological counseling program with professional counselors to manage workers' stress.

Meanwhile, the 'Personnel Innovation Best Practice Competition,' now in its 16th year since 2006, was held to share achievements in personnel system and public service culture improvements that citizens can feel and to spread them throughout the public sector. TIPA earned the honor of being selected as an excellent institution for the first time since its establishment.

This content was produced with the assistance of AI translation services.