Some iPhone 12 Models Have Audio Defects... Found in UAE Following the US

Normal Call Unavailable... Free Recall
Apple Claims "Extremely Small Percentage"

On the 30th, the day Apple officially launched its first 5G smartphone, the iPhone 12 series, customers were seen exploring the products at the Apple Store on Garosugil, Gangnam-gu, Seoul. Photo by Hyunmin Kim kimhyun81@

[Asia Economy Reporter Cha Min-young] Some models of the 'iPhone 12' series, which sold over 100 million units worldwide in just 7 months, have been subject to a voluntary recall due to audio defects, following the United States, now also in the United Arab Emirates (UAE).

On the 21st (local time), according to IT specialty media AppleInsider, Apple is conducting a recall program in the UAE due to audio component issues related to the 'iPhone 12' and 'iPhone 12 Pro' models. The iPhone 12 mini and Pro Max models are not affected.

The issue involves the receiver not producing sound during call initiation, causing the service to not function properly. Apple is providing free repair services through Apple Stores and authorized service providers to address this.

Apple explained to local media Khaleej Times, "Apple believes that a very small number of iPhone 12 and iPhone 12 Pro devices have a fault in the receiver module causing sound issues," adding, "The affected devices contain parts manufactured between October last year and April this year."

The audio component defect issue has also been reported in the United States. NineToFiveMac reported at the end of August that speaker defects were observed in the iPhone 12 and iPhone 12 Pro models.

Considering Apple's iPhone sales volume, there are concerns that a significant number of defective units may exist. NineToFiveMac stated, "Apple explains that the speaker defect rate is extremely low, but with over 100 million iPhone 12 units sold, hundreds of thousands of devices could be affected."

The iPhone 12 series, Apple's first 5G model, surpassed 100 million units sold in 7 months. According to global market research firm Counterpoint Research, over 100 million units were sold from October 2020 to April 2021.

This content was produced with the assistance of AI translation services.