Busan Bank Launches 'Visible ARS' Service
[Asia Economy Reporter Kim Hyo-jin] BNK Busan Bank announced on the 16th that it will implement a 'Visible ARS' service that allows customers using the call center to select desired menus while viewing the smartphone screen.
The existing 'Voice ARS' required listening to voice prompts until the end and pressing keys according to the instructions, but the 'Visible ARS' allows users to visually confirm the desired menu on their smartphones.
Hot Picks Today
"Now Our Salaries Are 10 Million Won a Month" Record High... Semiconductor Boom Drives Performance Bonuses at Major Electronic Component Firms
- Is It Really Like an Illness? "I Can't Wait to Go Again"—Over 1 Million Visited in Q1, Now 'Busanbyeong' Takes Hold [K-Holic]
- "Realizing How Fast Money Disappears: Should You Try Only the Essentials for 5,000 Won? [The Basics of Benefits]"
- People Power Party Files Countersuit for False Accusation Against Ruling Party: "Blocking Vetting of Jung Wonoh"
- Experts Already Watching Closely..."Target Price Set at 970,000 Won" Only Upward Momentum Remains [Weekend Money]
Through this service, customers can use about 50 expanded services including loan inquiries and card prepayments, in addition to the existing remittance and deposit inquiries.
This content was produced with the assistance of AI translation services.
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.
