"Obtain Certifications at Luxury Hotels" Lotte Hotel Service Academy Opens Private Certification Courses

Lotte Hotel Service Academy.

Lotte Hotel Service Academy Operates Private Certification Courses
Courses such as 'Barista, Sommelier, Service Instructor' Leveraging Expertise

[Asia Economy Reporter Kim Yuri] Lotte Hotel announced on the 8th that starting this month, it will operate private certification acquisition courses at the Lotte Hotel Service Academy in Songpa-gu, Seoul.

After receiving approval for private certification registration from the Korea Research Institute for Vocational Education and Training last November, this is the first course offered by the Service Academy targeting the general public rather than corporate clients.

The qualification-based education program, "Private Certification Course," is divided into three types. The Barista certification course (24 hours) includes practical training such as milk steaming and latte art based on coffee extraction theory; the Sommelier certification course (24 hours) consists of wine theory covering various grape varieties, wine tasting, and food and wine pairing tasting programs; and the Service Instructor certification course (16 hours) covers basic service education such as service mindset, speech, and vocalization, along with teaching methods to guide in-house CS training.

All courses will be taught by current instructors who are job experts at Lotte Hotel. A Lotte Hotel representative said, "This will be an opportunity to enhance the expertise of those interested in service and food and beverage-related occupations."

To apply for the courses, applicants can fill out their desired course and schedule on the Lotte Hotel Service Academy Q&A page.

A Lotte Hotel official stated, "The Lotte Hotel Service Academy is developing various educational programs to nurture service talents," adding, "We will continue to provide high-quality educational services and contribute to expanding the foundation of the hotel industry."

Meanwhile, the Service Academy, established by Lotte Hotel in 2015, is a specialized service education institution that has provided training not only for Lotte Hotel employees but also for external companies. Located on the basement first floor of Lotte Hotel World, it spans approximately 1,488㎡ (450 pyeong) and includes six lecture rooms, one computer lab, two rooms and food and beverage practice rooms, and a lounge area.

This content was produced with the assistance of AI translation services.