CU, Hot Issue Product Finder Service... "Check Real-Time Stock of Popular Products"

[Asia Economy Reporter Lim Chunhan] CU announced on the 31st that it will launch the industry's first 'Hot Issue Product Finder Service,' which provides real-time inventory levels of popular products by store.

This service comprehensively analyzes big data such as social network service (SNS) buzz volume and customer center VOC (Voice Of Customer) to select 10 popular products frequently sought by customers each month and provides information on stores where these products can be purchased.

The real-time updated inventory inquiry function helps match customers with stores. Through this, customers can immediately purchase desired products, and stores can secure trending products in advance to increase additional sales, creating a virtuous cycle.

To use the service, customers select the desired product in the Hot Issue tab of CU's membership application (app) PocketCU, then tap the store displayed on the map to check inventory. If there are no stores with the product near the current location, the store search function can be used to check stores in other areas.

The 'Coupon Product Finder' service, launched earlier this month, is also receiving great response with over 50,000 daily uses. This service guides customers to stores that have products corresponding to their keeping coupons, product exchange vouchers, or discount coupons on the map.

A BGF Retail official said, "We expect that the Hot Issue Product Finder Service will reduce customers' effort and enable efficient inventory management at franchise stores," adding, "We will continue to introduce services that can improve customer satisfaction and franchise store operation efficiency."

This content was produced with the assistance of AI translation services.