Woori Bank Expands 'Robot Process Automation' to Stage 3... Establishing an Efficient Environment

Opportunity Cost Reduced by 3.7 Billion KRW... Expected Reduction of 40,000 Work Hours

[Asia Economy Reporter Kwangho Lee] Woori Bank announced on the 19th that it will expand the implementation of 'Robotic Process Automation (RPA)' to innovate a low-cost, high-efficiency work system.

Since introducing RPA in 2019, Woori Bank has applied it to a total of 59 tasks in two phases, achieving cumulative results including processing 2.1 million RPA tasks, saving opportunity costs of 10.8 billion KRW, and reducing work hours by 130,000 hours.

Through the third phase expansion of RPA, Woori Bank expects to achieve additional results such as saving 3.7 billion KRW in opportunity costs and reducing work hours by 40,000 hours.

In particular, by checking the appropriateness of product information provision in non-face-to-face channels, the bank plans to significantly strengthen compliance such as financial consumer protection, and expand work reduction effects by automating branch office tasks like post-verification after electronic registration and collateral management for intellectual property-backed loans.

A Woori Bank official stated, "We will not only internalize the entire process from RPA task analysis to design and development in the future, but also continuously expand the related development workforce."

This content was produced with the assistance of AI translation services.