Hyundai Motor "Strengthening Services Including Maintenance Cost Support for Commercial Vehicle Customers"

[Asia Economy Reporter Changhwan Lee] Hyundai Motor Company announced on the 30th that it will implement various customer care programs to enhance satisfaction among commercial vehicle customers.

First, Hyundai will provide support for Diesel Particulate Filter (DPF) cleaning costs for about 1,000 commercial vehicles weighing 2.5 tons or more throughout July.

The DPF is a vehicle device that helps emit clean air by combusting and removing harmful gases and particulate matter inside the vehicle. Regular DPF cleaning is necessary to remove accumulated contaminants in the filter and restore device function, but commercial vehicle customers have faced burdens due to the high costs.

Hyundai plans to offer DPF cleaning services at a 50% discounted cost to commercial vehicle customers with vehicles over 2.5 tons who make a prior reservation and visit Bluehands, Hyundai Motor’s official service centers, during July. The program also includes explanations on post-service care methods.

Additionally, from August 1 to August 31, a special discount event on commercial vehicle parts and labor fees in preparation for the summer season will be held for two months.

During this period, at 102 Bluehands locations nationwide, Hyundai will offer discounts ranging from a minimum of 10% to a maximum of 60% off retail prices on a total of 473 parts across 13 major summer consumable items for commercial vehicles over 2.5 tons, including air conditioning filters, oil coolers, and fan clutches.

During the event, labor costs for replacement work on discounted items will also be offered at a 20% discounted price.

Furthermore, from mid-July, an improved ‘H-Night Care’ service for commercial vehicles will be launched.

The ‘H-Night Care’ service is a program for commercial vehicles that allows vehicle inspection and repair services even at night. Previously available only via phone reservation, the service will be improved to allow reservations through an application and website starting around mid-July.

A company official stated, “In the second half of the year, we plan to implement various social contribution programs, members integration, and service programs targeting commercial vehicle customers,” adding, “Hyundai Motor Company intends to continuously introduce ongoing commercial customer care programs rather than one-time events.”

This content was produced with the assistance of AI translation services.