HMM Suffers Server Virus Attack... "Shippers Urged to Confirm via Phone"

[Asia Economy Reporter Dongwoo Lee] HMM announced on the 15th that it recently conducted a system security inspection due to a virus attack.

HMM explained that it was attacked by a virus at 1 a.m. on the 12th (Korean time) and that most systems have now been restored, with the confirmed damage being extremely minor.

The company added that since the introduction of the cloud system last year, most shipping operation tasks are currently proceeding normally.

Key operational systems such as the cargo reservation system are functioning without issues, and in some regions, due to instability in the mail system, work with shippers is being conducted via personal email and phone calls.

HMM stated, "As of today, major mail services have been restored, but due to instability in the head office mail server, some emails to and from shippers may have been lost," and added, "We ask shippers who have not received responses or processing to contact us by phone or to reconfirm."

HMM plans to conduct stronger cyber security inspections to prepare for similar cyber attacks in the future and will take all possible measures, including the latest vaccine updates.

This content was produced with the assistance of AI translation services.